Our Credo
“Our core values are Integrity, Excellence and Leadership.”
These values are the framework for conducting our business.
We use them to guide our decision and actions and hold ourselves to the highest standards as we strive for the following commitments:
Customer Satisfaction
With customer satisfaction being our primary focus, we are committed to serving our customers who rely on us. We meet their needs carefully by listening and genuinely caring. Our customers have a choice and we will never take them for granted.
Innovation
We are committed to leading the industry, “Setting the Standards in Plastics Distribution”, and do so by acquiring a deep understanding of our customers’ needs and offering innovative, cost-effective and suitable products for the application.
Quality
We are committed to the principle of quality. We strive to “do the right thing” all the time. Our certification to ISO 9001:2015 and AS9120B, 9001:2015 and AS9100D and ISO 13485:2016 are examples of this commitment.
Culture
We promote a corporate culture centered on teamwork, accountability and service. We believe in the unlimited potential of every employee and will encourage personal growth, professional development and social responsibility.
Financial Responsibility
We are committed to maintaining the financial strength necessary to further product development and organizational capabilities in support of our mission. We will be good stewards of our resources, judiciously planning and diligently managing our business.
Community Service
We are committed to making a positive difference in people’s lives. We will use our time, talents and resources – as individuals and as an organization – to serve and enhance the communities in which we have the privilege to work and live.